Shipping policy

Shipping Policy

Processing Time:
Orders are processed within 5-10 business days (excluding weekends and holidays) after payment confirmation. Processing times may vary during peak seasons or due to unforeseen circumstances.

Shipping Rates & Delivery Estimates:
Shipping charges for your order will be calculated and displayed at checkout. Estimated delivery times are as follows:

• Standard Shipping: 5 to 10 business days

Delivery delays may occur due to weather, carrier issues, or other factors beyond our control.

Shipment Confirmation & Tracking:
You will receive a shipment confirmation email with tracking information once your order has shipped. Please allow up to 72 hours for tracking updates to appear.

Customs, Duties, and Taxes:
International shipments may be subject to customs fees, import duties, and taxes imposed by the destination country. These charges are the responsibility of the recipient.

Damaged or Lost Shipments:
If your order arrives damaged, please contact us immediately with photos of the packaging and items. We will work with the carrier to resolve the issue. If your package is lost, please reach out to us so we can assist with filing a claim.

Returns & Exchanges:
For information on returns and exchanges, please refer to our Return Policy.

Contact Us:
If you have any questions regarding our shipping policy, please contact us at wishkw@outlook.com